Introduction
Welcome to LumaPulse. This Privacy Policy explains how Glorious (16 Inc) ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our AI-powered digital marketing assistant service.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Email address, name, and password when you create an account
- Marketing Information: Business details, campaign data, and marketing preferences you save in our memory system
- Usage Data: Conversations with LumaPulse, uploaded images, generated content, and interaction patterns
- Payment Information: Billing details processed securely through our payment processors
- Technical Data: IP address, browser type, device information, and cookies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI marketing services
- Personalize your experience and remember your business context
- Process transactions and send service-related communications
- Analyze usage patterns to enhance our AI models and features
- Send marketing communications (only with your consent)
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
Data Storage and Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit and at rest
- Secure authentication with email verification
- Regular security audits and monitoring
- Access controls limiting data access to authorized personnel only
- Your marketing strategies and business information remain confidential
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in these limited circumstances:
- Service Providers: Third-party vendors who help us operate our service (e.g., hosting, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Your Rights and Choices
You have the right to:
- Access and download your data
- Correct inaccurate information
- Delete your account and associated data
- Opt-out of marketing communications
- Request data portability
- Manage your memory settings and conversation history
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Maintain your login session
- Analyze usage patterns and improve our service
- Prevent abuse and ensure security
You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
Children's Privacy
LumaPulse is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: security@lumapulse.ai
Support: support@lumapulse.ai
Website: https://lumapulse.ai/faq